Billing

No Surprises Act

If you do not have insurance or are not using insurance for a non-emergency service, you have the right to a "Good Faith Estimate" explaining how much your medical care will cost in conjunction with scheduling.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises, or call the No Surprises Help Desk at 1-800-985-3059 or TidalHealth at 410-543-7203. Please note that these numbers are only for hospital estimates (e.g., surgery, radiology, sleep lab).

For provider office visit estimates, please contact the specific office directly.

Balance Billing

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn’t be charged more than your health plan’s copayments, coinsurance and/or deductible.

Read About Balance Billing

For questions or more information about your rights:

• The Maryland Department of Health
• The Delaware Healthcare Association
• www.cms.gov/nosurprises

Or call:

• No Surprises Help Desk at 1-800-985-3059
• TidalHealth at 410-912-6938

Professional Physician Billing 

Your hospital bill does not include charges for professional services provided by physicians involved with your care. They will bill you separately.

These physicians Include: Anesthesiologists, Radiologists, Surgeons, Pathologists, Emergency Physicians, and other specialty physicians.

Participating Insurance Carriers

TidalHealth Peninsula Regional

For more information about the cost of your care, please contact our Business Office staff at 1-877-729-7762.

TidalHealth Nanticoke

For more information about the cost of your care, please contact our Business Office staff at 302-629-7946.

TidalHealth Atlantic 

(formerly Atlantic General Hospital)

For more information about the cost of your care, please contact our Business Office staff at 1-877-729-7762.

Need Help?

If you have questions about your bill or need assistance understanding your statement, our team is here to help. Contact us for support with billing inquiries, payment options, or to connect with a financial counselor who can guide you through the process.

Contact TidalHealth Financial Services